Returns & Exchanges

At Grove Collaborative, we want you to love your sustainable home essentials, so if you are not 100% satisfied with a product, you can return it within 30 days of receipt for a full refund or exchange. We are committed to making your transition to a plastic-free home as seamless as possible with our easy return process.

1

Initiate Your Return

Log into your Grove account and visit your Order History to select the items you wish to return and receive a prepaid shipping label.

2

Pack Your Items

Securely place the unused items in their original packaging, ensuring that liquid products are tightly sealed to prevent leaks during transit.

3

Ship It Back

Affix the prepaid return label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our team receives and inspects your return, we will issue a refund to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing